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Terms & Conditions

Signgeer Ltd will only accept business on these conditions and the placing of an order signifies full acceptance of these conditions by the buyer.


Although every effort is made to supply goods as described, specifications are occasionally subject to change without notification due to unforeseeable circumstances. If this effects the functionality of the product you will be notified of this at time of purchase. 

The risk in the goods shall pass to the customer on delivery. Whilst every effort will be made to supply goods of the correct type and quality and on time the company cannot be held responsible for consequential loss or damage, however caused.


If you have not received your delivery on the expected delivery date, or if there is a problem with your delivery e.g. damage please contact us within 48 hours to notify us. Claims after this period waive all rights to any replacement or refund. 


It is the buyer’s responsibility to establish the suitability of goods and materials for the purpose of which they are purchased.


Items made to order or cut to size are non-returnable.



Offensive Weapons Act - Under the Offensive Weapons Act, it is an offence to sell knives, knife blades or any other product that may be perceived as an offensive weapon to persons under the age of 18. These products are only available for customers aged 18 or over. Customers should not order these items for persons under 18. By placing an order on our website, you agree to our terms and conditions of sale and hence confirm that you are over 18 years of age and can legally purchase products covered by the Offensive Weapons Act.


The customer must notify the company within 24 hours of receipt of goods if their intention is to return them and obtain a goods return number.

Non-faulty goods returned will be subject to a 10% handling fee and carriage costs will be at the customer’s expense. Software cannot be returned if the seal is broken and the packaging has been opened. Items made to order/cut to size/special order are non-returnable.


All returns must be in their original packaging.


Defective goods should be returned to the company at the customer’s expense. Such returns can only be made with the company’s authorisation.

If the company is satisfied that the goods have been returned due to being defective, return carriage charges will be reimbursed and replacements sent.


The goods shall remain the property of the company until payment in full has been received. The company shall reserve the right to recover the products and enter the customer’s premises using reasonable force for the purpose of doing so.


By placing an order, the customer is making an offer and the contract will only be formed if that order is accepted by the company. Taking payment does not constitute acceptance of the order. 


Calls may be recorded for quality and training purposes.